AI-Powered IT Support

Your IT Problem.
Solved in
Minutes.

FixDesk connects small businesses to instant AI-powered IT support — and dispatches vetted local tech professionals when hands-on help is needed. No contracts. No waiting.

Get IT Help Now Join as a Tech →
5min
Avg. AI response time
24/7
Always available
$0
No monthly contract
#FD-0041 AI Active
Network printer not responding
AI is running remote diagnostics — driver conflict detected on workstation 3.
Remote · Auto-resolve 2 min ago
#FD-0040 Tech Dispatched
CAT6 cabling — new office setup
Marcus T. (⭐ 4.9) is on his way — ETA 35 minutes. Fall River, MA.
On-Site · Cabling 18 min ago
#FD-0039 Resolved
Windows update breaking Quickbooks
AI resolved remotely. Rollback completed. Business back online.
Remote · Software 1 hour ago
How It Works

IT support that works
the way you do.

Three simple steps from problem to solution — no IT department required.

01
📞

Call or Submit

Call our number or submit a ticket online. Our AI answers instantly, captures the issue, and starts diagnosing — 24 hours a day, 7 days a week.

🤖
02

AI Resolves or Escalates

Our AI attempts to fix the issue remotely first — saving you time and money. If hands-on help is needed, it dispatches a vetted local tech immediately.

✅
03

Problem Solved. You Pay.

Only pay when your issue is resolved. Transparent pricing, no surprises. Rate your tech after every job and track everything in your dashboard.

Services & Pricing

Simple. Transparent.
No surprises.

Pay only for what you use — or subscribe for peace of mind.

🤖

AI Remote Support

Our AI diagnoses and resolves software, network, and system issues remotely. Fast, effective, no tech visit required.

$80 per session
Most Popular
🔁

Monthly Plan

2 remote AI sessions included every month plus priority dispatch. Perfect for small businesses that need reliable IT coverage.

$79 / month
🔧

On-Site Dispatch

Need a tech on location? We dispatch a vetted local IT professional for cabling, hardware, setup, and troubleshooting.

$150+ per visit
For IT Professionals

Turn your skills
into gig income.

No contracts. No boss. Just jobs matched to your skills, on your schedule.

  • ✓
    Pick your own jobs — accept or decline any dispatch request that comes your way
  • ✓
    Get paid fast — payment processed automatically after every completed job
  • ✓
    No contracts — work when you want, as much or as little as you like
  • ✓
    All skill levels welcome — cabling, hardware, networking, software, troubleshooting
  • ✓
    Build your reputation — client ratings build your profile and unlock more jobs
Average tech earnings per job
$100–230
Cabling, on-site troubleshooting, hardware setup & more
Apply to Join the Network
Apply Now →
Get In Touch

Ready to fix your
IT problems?

Submit a ticket below or email us directly. We respond fast.

Submit Ticket →
📧
General Inquiries
hello@fixdesktech.com
🛠️
IT Support
support@fixdesktech.com
👨‍💻
Tech Applications
techs@fixdesktech.com
📍
Service Area
Fall River & Greater MA
Response Time
Under 5 min
AI intake responds instantly. Human follow-up within the hour.

Stop letting IT problems
slow your business down.

Get your first remote session free. No credit card required.

Get Free Session Join as a Tech